Compare Unison to standard PBX systems

As well as providing fully-unified communications out of the box, Unison has a built-in PBX that outperforms standalone PBX systems:

  Unison Major-brand PBX
(Avaya, Nortel, etc.)		 Asterisk
Sophisticated routing
  • Priority- and skill-based hunt groups / ACD
  • Time-period and prefix-based routing
 Included Included Included
Auto-attendant (IVR system)
  • Customizable
  • Upload custom voice prompts and music
  • Multiple auto-attendants
 Included Included Included
Voicemail stored on server Included Included Included
Unlimited extensions, DIDs and choice of providers for origination and termination Included Included Included
Call recording, parking, forwarding Included Included Included
Works with all SIP devices Included ? Included
Real-time monitoring
  • View call queues and PBX health
 Included ? ?
Online management console to provision users and manage telephony Included ? X
Console can also manage e-mail, IM and company directory Included X X
Unified communications out of the box Included Included Included
Call-records-to-e-mail
  • Synced and viewable in desktop client
 Included Included Included
Voicemail-to-e-mail
  • Voicemails appear automatically in desktop client
 Included Included Included
Call management software included Included Included Included

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