Unison Privacy Policy

We take privacy seriously. This includes having a straightforward privacy policy written in easy-to-understand language, not legalese. If you read nothing else, read these 10 key points about the data we collect and how we use it:

  1. It’s your data! What our customers store and do in Unison is their data, not ours. We are the custodian of this data. We are not the owners.
  2. We never sell or rent your data to third parties.
  3. We never “mine” the content you post to Unison to target ads to you, on our service or anywhere else.
  4. Your Unison chat history is private to you and the person you chat with. Your Unison room history is private to the room’s members. A room’s creator or your team’s internal Unison administrators may change the room’s members. A team’s internal Unison administrators also have the ability to access the team’s data, much as they can for other business systems a team uses.
  5. Unison staff does not access or disclose your data unless we are compelled to by law; by written request from your team’s internal Unison administrator; or we believe in good faith that disclosure is reasonably necessary to protect the property or rights of Unison, third parties or the public at large.
  6. Unison collects and automatically displays the following data to your Unison connections: your profile name; a profile photo should you have posted one; your current geolocation (i.e., the city you are currently in) should you have consented to provide it; the email address you registered for Unison with; and your status (online, busy, away, offline). If another Unison user adds you via your email address, they see only your name and profile photo while their request is pending your acceptance.
  7. We believe transparent teams are highly productive teams. Your Unison connections see what Unison room you are presently viewing in the event they too have access to that specific Unison room. Your Unison connections see which user you are audio or video conferencing with, in the event they too are connected with that Unison user. On the other hand, your Unison connections do not see what Unison room you are presently viewing if they do not have access to that Unison room. Likewise, your Unison connections do not see which user you are audio or video conferencing with if they are not connected to that Unison user.
  8. You may be connected to Unison users from your team automatically, depending on your team’s Unison settings.
  9. We use service management and measurement tools to deliver and manage your Unison service. This includes tools that help us aggregate usage of Unison, so we can do things like plan for capacity or publish how many users overall rely on Unison. These tools do not track the content you share in Unison.
  10. If you have any questions or concerns regarding this Privacy Policy, contact us at privacy@unison.com or Privacy Administrator, Unison Technologies, Inc., 424 West 33rd St, Suite 410, New York NY 10001.

The following sections detail how we live up to the promise of these 10 key points. The terms “Unison,” “we,” “us,” and “our” refer to Unison Technologies, Inc. the company; Unison, the downloadable application for your smartphone or tablet; and Unison, the web application and corporate web site available at www.unison.com.

Collection of Personal Information

The information that Unison gathers depends on the nature of the interaction. For example, we ask visitors who sign up for our service to confirm their email address. Those who engage in transactions with Unison – by purchasing access to the service for themselves or their team – are asked to provide additional information, including personal and financial information required to process those transactions. In each case, Unison collects such information as is appropriate to fulfill the purpose of the visitor’s interaction with Unison.

Aggregated Statistics

Through cookies or third-party tools, Unison may collect non-personally identifiable statistics about the behavior of its customers to improve our services. These disclosures do not describe or identify any individual user. An example is a report examining how many users in aggregate adopt a new Unison feature.

We may also disclose non-personally identifiable aggregate statistics regarding user behavior as a measure of interest in our products. These disclosures do not describe or identify any individual user. An example is publishing the total number of Unison’s users.

Protection of Certain Personally-Identifying Information

Unison discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Unison’s behalf or to provide services available in Unison’s products and (ii) that have agreed not to disclose it to others unless legally required to do so.

Some of those employees, contractors and affiliated organizations may be located outside of your home country. By using Unison’s products, you consent to the transfer of such information to them. Unison will not rent or sell potentially personally-identifying and personally-identifying information to anyone.

Other than to its employees, contractors and affiliated organizations, as described above, Unison discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request; by written request of a user’s Unison team administrator; or when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of Unison, third parties or the public at large.

Rights to Opt Out

If you are a registered user of a Unison product and have supplied your email address, Unison may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Unison and our products. We expect to keep this type of email to a minimum.

You may opt out of Unison's marketing e-mails any time by clicking on the "unsubscribe" link within the email you receive. If you opt out of receiving marketing correspondence from us, we may still send “transactional” email alerts in connection with your Unison account’s activity. An example is an alert about important information a Unison connection posted for you, or a connection adding you to a new Unison room. You can switch off any or all of these transactional emails under the Unison web app’s Settings.


A cookie is a string of information that a web site stores on a visitor’s computer, and that the visitor’s browser provides to the web site each time the visitor returns. Unison uses cookies to help Unison identify and track visitors, their usage of the Unison web site, and their web site access preferences. Unison visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Unison’s web site, with the drawback that certain features of Unison’s web site may not function properly without the aid of cookies.

Business Transfers

If Unison, or substantially all of its assets, were acquired, or in the unlikely event that Unison goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Unison may continue to use your personal information as set forth in this policy.

Privacy Policy Changes

Although most changes are likely to be minor, Unison may change its Privacy Policy from time to time and in Unison’s sole discretion. Unison encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of the Unison site or products after any change in this Privacy Policy will constitute your acceptance of such change.

Your Access and Correction Rights

If you choose to provide personal information to Unison, we will provide you with the ability to access, correct, update, or delete the personal information you have provided. You can do this by logging in to your account using the username and password and editing your account profile, or by contacting privacy@unison.com. You are responsible for maintain the accuracy and security of your own username and password, and Unison is not responsible or liable for this.


Unison uses industry-standard physical, managerial and technical safeguards to preserve the integrity and security of your data. We also use Secure Sockets Layer (SSL) encryption to transmit sensitive information. While Unison endeavors to protect the security and integrity of the data you provide on our service, Unison can make no guarantees about the security and integrity of your data. No electronic transmission or digital storage is ever fully secure or error free.

In the unlikely event that we believe that the security of your personal Information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, you consent to our use of email as a means of such notification. If you prefer for us to use another method to notify you in this situation, please contact us at privacy@unison.com with the alternative contact information you wish to be used.

Children’s Information

Unison is not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have received personal information from a visitor under the age of 13, we will delete the information from our records.